Privacy Policy – FastPay Casino Australia Official 2026

Privacy Policy – FastPay Casino Australia

Last Updated: February 20, 2026

1. Introduction FastPay Casino (hereinafter “the Casino”, “we”, “us”, “our”) is operated by Dama N.V., a company registered in Curaçao (registration number 152377, address: Scharlooweg 39, Willemstad, Curaçao). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you access or use our website (fastpaycasino.com and all mirrors/subdomains), mobile version, applications (PWA) and services (hereinafter “the Services”). By using our Services, registering an account or making any transaction, you consent to the practices described in this Privacy Policy.

2. Data We Collect We collect only the information necessary to provide our Services, comply with legal obligations and improve user experience. We may collect the following types of data:

2.1. Personal Identification Information

Full name
Date of birth
Residential address
Email address
Phone number
Government-issued ID details (passport, driver’s licence) during KYC verification
Proof of address documents (utility bill, bank statement)

2.2. Financial and Transaction Information

Payment method details (card number – masked, PayID, crypto wallet address)
Deposit and withdrawal transaction history
Currency preference (AUD recommended for Australian players)

2.3. Account and Usage Data

Username and password (encrypted)
IP address and device information
Browser type and version
Operating system
Time zone and location data (approximate, never precise GPS)
Interaction logs (games played, bets placed, bonuses claimed)

2.4. Marketing and Communication Data

Preferences for receiving promotions
Responses to surveys or feedback forms
Chat transcripts with support team

3. How We Collect Your Data We collect data directly from you when you:

Register an account
Verify your identity (KYC)
Make deposits or withdrawals
Contact customer support
Participate in promotions or tournaments
Use our website or mobile platform

We also collect some data automatically via cookies, server logs and tracking technologies (see section 9 – Cookies).

4. How We Use Your Data We use your personal information for the following purposes:

To create and manage your account
To process deposits, withdrawals and verify identity (KYC/AML compliance)
To provide customer support and resolve disputes
To send transactional emails (confirmation, withdrawal status, bonus activation)
To offer personalised promotions and bonuses (with your consent)
To prevent fraud, money laundering and bonus abuse
To comply with legal and regulatory obligations (Curaçao eGaming, AML/CTF laws)
To improve our Services, analyse usage patterns and fix technical issues
To conduct internal audits and risk assessments

We never sell your personal data to third parties.

5. Legal Basis for Processing We process your data based on the following legal grounds:

Performance of a contract (account creation, deposits/withdrawals, gaming services)
Legal obligation (KYC/AML, tax reporting, licence compliance)
Legitimate interests (fraud prevention, service improvement, marketing with opt-in)
Consent (optional marketing communications, cookies)

6. Data Sharing We share your data only in limited cases:

With payment providers (to process deposits/withdrawals)
With KYC/AML verification partners (for identity and source of funds checks)
With regulators and authorities (if required by law)
With service providers (hosting, analytics, customer support tools) under strict data processing agreements
In case of merger, acquisition or sale of assets (with notification where required)

All third parties are contractually bound to protect your data and use it only for the specified purpose.

7. Data Storage and International Transfers Your data is stored on secure servers in the European Union and Curaçao. As Dama N.V. operates internationally, some data may be transferred outside Australia. We use Standard Contractual Clauses and other safeguards to ensure adequate protection.

Data retention:

Account data – for the duration of your account + 5 years after closure (legal requirement)
Transaction data – 5–10 years (AML/CTF compliance)
Marketing data – until you unsubscribe or withdraw consent

8. Your Rights Under applicable data protection laws (including Australian Privacy Principles and GDPR-like standards), you have the right to:

Access your personal data
Correct inaccurate information
Request deletion (subject to legal retention obligations)
Restrict processing
Object to processing (including marketing)
Withdraw consent at any time
Lodge a complaint with the relevant supervisory authority

To exercise these rights, contact us at [email protected] or via Live Chat. We respond within 30 days (usually much faster).

9. Cookies and Tracking Technologies We use cookies and similar technologies to improve your experience:

Essential cookies (for login, session management)
Performance cookies (analytics, site speed)
Marketing cookies (personalised offers – only with consent)

You can manage cookies via your browser settings or our cookie banner. For more details see our Cookie Policy (link).

10. Security We use 256-bit SSL encryption for all data transmissions, firewalls, intrusion detection systems and regular security audits. Access to personal data is restricted to authorised personnel only. However, no system is 100% secure — we cannot guarantee absolute security.

11. Children’s Privacy Our Services are not intended for individuals under 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Significant changes will be notified via email or on-site banner.